Author: Claudine L. Boros
Publisher: Xlibris Corporation
ISBN: 1469162040
Category : Business & Economics
Languages : en
Pages : 734
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Book Description
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Author: Claudine L. Boros
Publisher: Xlibris Corporation
ISBN: 1469162040
Category : Business & Economics
Languages : en
Pages : 734
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Book Description
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Author: Joseph MANCUSO
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0761215328
Category : Business & Economics
Languages : en
Pages : 164
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Book Description
A ground-breaking approach to writing with a greater focus on planning and revising documents. When you complete this book, you will know how to write with clarity and style, so your ideas come across clearly and quickly. You’ll become a sharp-eyed critic, constantly spurring yourself to do better. Best of all, you’ll learn by doing—by building and evaluating your own business letter. You’ll discover how to avoid writer's block by making writing a process with a beginning, middle, and end. You will learn how to: • Sharpen your competitive edge through good, clear writing • Make sure your written words say exactly what you mean • Identify words and phrases that get in the way of clear, concise communication • Quickly analyze, organize, write, and revise any document • Use expressive words; keep sentences and paragraphs short; keep thoughts simple • Use techniques that involve the reader and create the feeling of personal communication • Format documents so they're inviting to look at and easy to read. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.org or purchase an online version of the course through www.flexstudy.com.
Author: Hugh Read
Publisher:
ISBN: 9781897128305
Category :
Languages : en
Pages :
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Author: Claudine L. Boros; Leslie Louis Boros
Publisher: Xlibris Corporation
ISBN: 1469162083
Category : Business & Economics
Languages : en
Pages : 546
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Author: Claudine Boros
Publisher:
ISBN: 9781469162027
Category : Business & Economics
Languages : en
Pages : 736
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Author: Robert W. Bly
Publisher: Red Wheel/Weiser
ISBN: 1601630298
Category : Business & Economics
Languages : en
Pages : 289
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Book Description
A practical guide to drafting time-saving and effective e-mails, faxes, and memos for every occasion comes complete with three hundred model letters and instructions for adapting each one to fit a particular need. Original.
Author: Richard Worth
Publisher: Webster's New World
ISBN:
Category : Reference
Languages : en
Pages : 392
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Book Description
* Learn how to write clearly and creatively the first time - and every time * Establish good writing habits and get the reader's attention * Enhance your confidence and effectiveness as a communicator Concise . . . Authoritative . . . and User-friendly! Effective communication is essential for professionals in every area of business today. Webster's New World Business Writing Handbook introduces you to the fundamentals of good business writing, offering you expert advice in everything from techniques for forming your thoughts to brainstorming and organizing information to proper grammar, punctuation, and usage. In no time, you'll adopt habits that will allow you to see and appreciate your progress as a writer while you learn to criticize your own work for the most dynamic and productive results. * Provides invaluable information about key business-writing areas, including finance, scientific-technical, advertising, development, and legal and contractual * Covers not only business letters but also style and etiquette for both e-mail and memos, advertising copywriting, formats and organizational plans for proposals, resum?s, and more * Explains the principles of effective procedure writing and preparing a powerful presentation * Outlines the general formats for reports * Addresses the handling of employee issues and announcements * Offers a clear, definitive glossary of the most commonly used business-writing terms
Author: Esma Torun Çelik
Publisher: IJOPEC PUBLICATION
ISBN: 1912503522
Category : Education
Languages : en
Pages : 171
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Author: Pattie Gibson
Publisher: Cengage Learning
ISBN: 1133708471
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
Introduce your students to the exemplary customer service skills that are essential in all types of organizations today with the powerful, practical and engaging presentation in Gibson's THE WORLD OF CUSTOMER SERVICE, 3rd Edition. This text demonstrates how effective customer service techniques can help your students and their organizations achieve critical goals, deal with problems and complaints, consistently exceed customer expectations, and create loyal customers. Author Pattie Gibson focuses on the strategies most important in customer service today with insights and memorable examples from practicing professionals. Several new chapters in this edition highlight how to maximize revenue and customer satisfaction, effectively solve problems and resolve complaints, and better understand the impact and potential in today's social media. Students also gain new insights into establishing their own effective customer service habits. This edition emphasizes the importance of effective global communication and collaboration techniques with a wide range of real customer-focused activities and actual business cases. The new, optional CourseMate website for this edition reinforces concepts with interactive learning tools, including a complete eBook, videos and the unique Engagement Tracker for monitoring student outcomes. Help your students develop the customer service skills essential for professionals in all areas of business today with THE WORLD OF CUSTOMER SERVICE, 3rd Edition. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Author: Shirley Taylor
Publisher: Pearson Education
ISBN: 9780273675242
Category : Business communication
Languages : en
Pages : 538
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Book Description
This book is the ultimate, single-source guide for writing clear, effective business documents. A comprehensive, easy-to-use reference book packed with valuable information, useful techniques, practical tips and guidelines.
